Singtel 5G+ is the next-gen evolution of our 5G network that sets a new global standard in everyday mobile connectivity. It’s only 5G+ network in Singapore with 700MHz spectrum for the best coverage, even deep indoors.   

With increased signal strength of up to 40% in high-rise, underground and remote areas across Singapore, Singtel customers can enjoy uninterrupted calls and data services even in locations like basement carparks, HDB estates and high-rise buildings.  

The great news is if you’re on a Singtel 5G plan, you’ve already been upgraded to our 5G+ network in May. What’s more, from 25 July, all 5G+ Enhanced and 5G+ Priority mobile plans will enjoy the 5G+ Upsize with more speed, more data, more roaming and more rewards.  

It’s a sophisticated 5G technology, providing unparalleled agility, flexibility and scalability of network resources. Think of it like a having your own lane on a super highway. Network slicing is giving you a dedicated part of the 5G network that adjusts to your needs for faster speeds, better roaming and better security wherever you are.   

Here are 3 steps to unlock your Singtel 5G+ experience:  

1. Use a 5G Standalone (SA) ready handset

2. Have a 5G SIM or eSIM. If you’re still using a 4G SIM card, simply swap to a 5G SIM card at our Self-serve kiosk near you or change to 5G+ eSIM via MySingtel app.  

3. Turn on 5G SA settings with our step by step guide.  

And to ensure you are connected to Singtel 5G+, check your mobile settings to ensure your 5G is turned on. If you’re still having issues, please reach out to us and we’ll help you get back in no time.  

Singtel 5G+ Priority is all about an experience that puts you FIRST:   

Being on the 5G+ Priority Lane means your mobile connectivity is always put first on our network. Just like how the front of an aircraft is reserved for premium customers, priority customers have a dedicated “slice” of the Singtel 5G+ network. When you’re on the Priority Lane, your connections are prioritised, always first and 4X faster—just like your luggage with a priority tag.  

Priority Roaming means you’re the first to enjoy unparalleled security with Mobile Protect while you roam, and you enjoy better coverage with multiple trusted network partners across over 80 destinations. 

Did you know? Even when you are roaming overseas, your connectivity is on Singtel’s trusted network. This means roaming is more secure than public WiFi or alternative SIMs. And, with Mobile Protect included in your 5G+ Priority plan, at no additional cost, you can be assured of real-time protection against cyber threats like phishing, malware and spyware—even as you roam.   

And starting from 25 July, you will receive Roaming Upsize of 50GB Malaysia roaming for your travel getaways.

Priority Care means that you are first to be served, always. Just like how on a first-class journey, you are first to be served at every point, we will take care of your every need. Enjoy dedicated in-store, hotline and chat service—first.  

Priority Security means you will be first to detect emerging threats. With complimentary Mobile Protect, stay assured of real-time protection against cyberthreats like phishing, malware and spyware. This advanced scam fighting service continuously inspects webpages, blocking access or downloads if you accidentally click on a malicious link or scan a fake QR code, even when you are roam.   

 You can manage your Mobile Protect subscription via My Singtel app at no cost, in the “My add-ons” section.   

And, we don’t think there can be too much security. That’s why our plans also include free McAfee Mobile Security.   

Priority Deals means you’re the first to be invited to pre-order the latest devices. Also enjoy FREE delivery, exclusive promotions and 15% OFF selected mobile accessories at Singtel shops. 

You can enjoy Singtel 5G+ Priority through our Phone Plans, SIM Only Plans, SMB Business and Enterprise Plans. All 5G+ Priority customers on 5G+ Priority plans will notice a new “5G+ Priority” label on their My Singtel app.  

Simply log in to My Singtel app. Once the Priority experience has been activated on your plan, a “5G+ Priority” label, will be displayed next to your number. If you’re missing the 5G+ Priority label on My Singtel App, please reach out to us at singtel.com/help and we’ll help you get it up as soon as possible.  

Rest assured that we are working hard to provide you with the upsized local and roaming data by September 2025. No action needed and you will see it on MySingtel app very soon.  

Singtel 5G+ Enhanced is all about enjoying the power of MORE:  

Enhanced Network means more coverage and more speed. Enjoy enhanced coverage even deep indoors, in lifts and underground—at 2X faster speed, in every moment.  

Enhanced Roaming means you’ll enjoy more coverage, worldwide. With roaming across 157 destinations, Singtel partners with multiple trusted top-tier telcos in each city to ensure you roam seamlessly and safely.   

Did you know? Even when you are roaming overseas, your connectivity is on Singtel’s trusted network. This means roaming is more secure than public WiFi or alternative SIMs.   

Enhanced Care means you get more support, with our 24/7 hotline and chat access–always.  

Enhanced Security means your connection has more encryption and is safer for peace of mind, wherever you go. The Singtel 5G+ network blocks millions of potential scam calls and messages every month. Simply put, we don’t think there can be too much security. That’s why our plans give you free McAfee Mobile Security.  

Enhanced Deals means that you get more deals on the latest phones and more. Discover more ways to get more value from your connectivity and tech, to enjoy all that matters to you.   

You can enjoy Singtel 5G+ Enhanced through our Phone Plans, SIM Only Plans, SMB Business Plans or Enterprise Plans. 

From August 2025, Singtel 5G+ postpaid customers will progressively receive information on how you can enjoy 5G+ Enhanced Upgrade and Upsized Data.   

Rest assured that we are working hard to progressively upgrade you with the upsized local and roaming data from August 2025.  

You’ll receive a SMS with info on how to claim your upgrade and upsize when it is ready for activation. Once you’ve been upgraded and upsized, you will see a “5G+ Enhanced” label displayed next to your mobile number and you will see your data has been upsized. 

If you’re missing the 5G+ Enhanced label on My Singtel App, please reach out to us at singtel.com/help or call us on our hotline at 1688 and we’ll help you get it up as soon as possible.  

This upgrade comes at no additional cost to you. As we continue to progress as a smart nation with AI, smart devices and IoT, we are rolling out technology innovations so everyone can enjoy top-tier mobile services tailored to your evolving everyday needs. This is our gift to you this SG60 this year. 

As our Singtel customers, you will get to enjoy travel vouchers and discounts in Johor Bahru, And, as our valued Singtel Prestige member, there’s an additional perk for you at Legoland Hotel and Free Parking at Paradigm mall, exclusively for you.