Unlocking enterprise success in a digital economy
The pandemic has underscored the importance for enterprises to advance their digital transformation and scale their businesses more cost effectively. Singtel is working closely with enterprises to understand their challenges and needs and is committed to helping them capitalise on a whole host of new technologies to bring their digital transformation ambitions to life.
Accelerating 5G enterprise adoption
If there is one thing we’ve learnt after working with enterprises for years, it is that more and more, they want unparalleled flexibility and scalability to operate more efficiently and productively – all in a simple to use, cost-effective and secure platform. This is why we developed and patented the Paragon solution which is the industry’s first all-in-one orchestration platform that helps companies seamlessly manage their 5G network and edge cloud resources. It is designed to facilitate use cases like autonomous systems from robotics, automated guided vehicles and drones, to immersive augmented reality/virtual reality, digital twin, metaverse applications, which require a secure, high bandwidth and low latency environment to operate. The platform enables developers and partners to build their applications and solutions over our high speed, low latency 5G network with edge cloud for enterprises in the region.
The 5G@Sentosa testbed, launched last year in close collaboration with multiple public sector agencies including the Government Technology Agency and the Sentosa Development Corporation, hosts a plethora of 5G use cases for the built environment, transport and tourism industries. 15 live trials had been launched by end-2021, and we’re on track to have at least 30 trials running by the first half of 2023.
We’re making good progress in commercialising 5G as well. Leveraging our 5G MEC and Paragon capabilities, security company AETOS recently launched their next-generation 5G-enabled Integrated Command Centre – the first of its kind in Singapore, enabling the company’s digital transformation by driving operational efficiencies and unlocking further growth and innovation. This Command Centre demonstrates the transformative power of 5G and MEC to address more than just security needs. It’s able to track water and energy consumption and provide full operational visibility of AETOS’ various sites across Singapore on a single dashboard.
At the same time, our Paragon platform is being exported to Optus in Australia and our regional associate, AIS, in Thailand, where its being leveraged to differentiate their enterprise solutions and offerings. We’re encouraging ecosystem partners like app developers, chipset and IoT providers, and system integrators to work with us on the platform to bring more solutions and use cases to enterprises in Singapore and the region. With this industry leading and award-winning orchestration platform, we’re enabling transformation and unlocking endless possibilities across industries – from advanced manufacturing, smart logistics and transportation to public safety and tourism.
Enhancing network leadership
A smart, reliable and agile network is key to digitalisation. As the leading regional technology and digital services provider, we support regional and global enterprises with network-based services and solutions like unified communications, security, cloudcentric connectivity and expansion in the region.
We’re the first operator in Singapore to offer Unified Communications Direct Connect services for Microsoft Teams, or workflow integration via application programming interfaces which help businesses digitally connect with their employees and customers anytime and anywhere, especially as remote work continues.
For businesses looking to reduce network complexity and achieve faster deployment, our software-defined wide area network (SDWAN) offers enterprises better visibility and control over their network performance. By converging our capabilities under one single customer service platform, we’re able to better engage our customers to combat localised threats within their networks, be it in the cloud, SD-WAN or any other connectivity mediums.
We also leverage our network leadership to offer networkcentric cyber security services, while tapping Trustwave’s global capabilities to offer a complete suite of secured and trusted worldclass services for our customers.
Developing a sustainable digital economy
The rise of digital economies and accelerated cloud adoption has had significant implications for the physical infrastructure that supports the overwhelming demand for data centres. As a leading communications technology group and one of the largest data centre operators in the region, we’ve a responsibility to be sustainable while meeting the demands of enterprises and hyperscalers as they expand their data centre hosting and connectivity needs, balanced with their priority to reduce their carbon footprint.
That’s why we’re building the greenest and most sustainable, new state-of-the-art data centre in the region. Located at Tuas, this integrated cable landing and data centre will build on our exis ting high-quality assets which meet the BCA Green Mark Platinum certification with one of the highest efficiencies and lowest carbon footprints in the region. Similarly, as part of our strategy to capture market share in the ASEAN region, we’ve formed a joint venture with our Thai partners, Gulf Energy and AIS, with a common vision – to be the leading operator to not only build high-quality data centres in Thailand, but next-generation green data centres and connectivity focused on sustainability. We’ve also signed a memorandum of understanding with Telkom to jointly explore building data centres in Indonesia and the region together. These are important steps in our data centre regional leadership strategy – to expand our platform’s footprint to cover the three fast-growing digital economies – Singapore, Thailand and Indonesia.
Looking ahead
As businesses continue moving to a digital-first or in some cases, digital-only way of working and operations, Singtel, with our talent, experience, expertise and capabilities stands ready to help our customers, of any size, take their business to the next level.
