Annual Report FY2024

Three years ago, we embarked on our strategic reset, capitalising on technology proliferation and large-scale digitalisation to drive new growth and create value in the 5G era. We have made good progress across the four key pillars of our reset – reinvigorating our core connectivity businesses with 5G; developing new growth engines in Nxera and NCS; unlocking the value of our assets; and championing sustainability and our people. With our expertise and unique assets, we are well-positioned to chart new paths of growth with our new plan Singtel28 while continuing to pursue a more sustainable and inclusive future.

Chairman and GCEO Message

"Three years ago, we embarked on a strategic reset to transform the company amid accelerated digitalisation brought on by COVID. Today, Singtel’s composition is radically different – sharpened to focus on the three key areas of connectivity, digital services and digital infrastructure."

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Strategic Reset Scorecard

Our strategic reset has been a strategy for transformation over the last three years. We have reorganised the Group to focus on connectivity, digital infrastructure and digital services to better position for growth. Through proactive capital management, we have unlocked S$8 billion to fund growth opportunities and strengthen our balance sheet.

Our Strategic Pillars

Reinvigorated
the core

Capitalised on
growth trends

Reallocated capital,
unlocked value

Championed people
and sustainability

Singtel28 – Our New Growth Plan

Singtel28 is our new growth plan to enhance customer experiences and deliver sustained value realisation for shareholders. This follows the successful completion of our three-year strategic reset, which we embarked on in 2021 to transform the Group.

Business Reviews

We have deepened our capabilities to capitalise on the opportunities brought about by digitalisation. We continue to solidify our market position with our 5G leadership and investments to build up critical information infrastructure assets across the region. Our platforms and solutions are providing enterprises with flexibility and scalability to operate more efficiently and productively as they transform digitally. We are also providing the best connectivity and launching new services to enrich our customers’ digital experiences.


Group CFO Review

Singtel Singapore CEO Review

Optus CEO Review

Digital InfraCo CEO Review

NCS CEO Review