Singtel’s new Smart Packages offer SMEs savings of 75%
Free email, web hosting and office applications with broadband subscriptions
Waiver of monthly charges for selected business mobile services
Complimentary mobile plan & handsets with next-generation fixed phone services
Singapore, 4 March 2009 - Singapore Telecommunications Limited (Singtel) announced today the launch of a range of Smart Packages that can provide Small and Medium Enterprises (SMEs) cost savings of up to 75 per cent on Infocomm Technology (ICT) services (see illustration in Annex 1).
Singtel’s Smart Packages offer a comprehensive selection of fully managed business ICT solutions to enable SMEs to compete effectively in today’s challenging market. Solutions include telephony, mobile services, broadband,
email, web hosting, desktop security, auto back-up of data
, Human Resource Management (HRM) applications
and onsite IT assistance.
Customers may choose from three Smart Packages: SmartOffice Broadband, SmartVoice and Smart Business Mobile. These are available for a monthly subscription fee, making them ideal for SMEs who wish to avoid upfront investments in ICT systems and equipment.
SmartOffice Broadband
The SmartOffice Broadband package, allows businesses to enjoy free email hosting, as well as domain and web hosting with their broadband subscription.
Customers can also select one of the following business applications at no additional charge:
- Desktop security
- Data auto back-up
- Singtel HR Assist HRM e-leave and e-payroll applications
- Onsite IT assistance
The SmartOffice Broadband package is available at $99 per month.
For an additional $38 per month, customers can subscribe to Singtel’s new BizWeb Plus service. This enables customers to create interactive and dynamic web pages that support online forms, Java applets, Flash videos and e-commerce applications. A free training session is also included.
For customers who wish to engage the services of a professional web designer, Singtel offers attractive packages with its web design partners.
SmartVoice
The SmartVoice package offers
next-generation fixed telephone services equipped with features such as Caller ID, Voicemail, 3-way Calling, Music-on-Hold, Simultaneous Ring feature, DID, Call Transfer, Call forwarding, Call Holding, Call Parking and Pickup, Speed Dial, Auto Call Back and personal web portal access.
The package, which is available from
$118 per month for 5 lines, also
includes a cutting-edge Softphone feature to allow customers to make and receive calls via their laptops and PCs. Calls to Singapore numbers from overseas locations using the Softphone feature are charged at local Singapore rates, resulting in significant cost savings. Calls using extension dialing to other Singapore numbers within the company are free of charge.
In addition, customers will receive the following at no charge:
- iOne Plus Mobile Plan x 24 months with Samsung S7330 handset
- 2 sets of DECT phones
- Preferential IDD rates
Smart Business Mobile
To help SMEs reduce their mobile phone expenses during the current economic downturn, Singtel has waived the monthly subscription charges for a selection of business mobile services.
Customers can enjoy free incoming and outgoing local calls for up to ten Singtel mobile lines. They can also receive and send emails on their mobile phones at no charge. When overseas, business customers can enjoy savings of up to 60 per cent on mobile roaming charges for calls made back to Singapore.
Providing hassle-free ICT solutions
Mr Dumas Chin, Singtel’s Vice President for Business Sales, said: “In today’s challenging economic climate, many SMEs face a slowdown in sales and tight cash flows. It is therefore important for SMEs to leverage ICT solutions to stay ahead of the competition.
“Singtel’s Smart Packages enable SMEs to focus on their core revenue generating business activities. They remove the hefty upfront costs of implementing ICT services and the ongoing costs of managing issues such as security, changing user requirements and technology obsolescence.
“The one-stop hosted and fully-managed solutions in Singtel’s Smart Packages can enable SMEs to free up working capital, improve their productivity, and allow them to reach more customers locally and globally. By making ICT-enabled business services more accessible and affordable, we hope to provide SMEs with the tools to achieve their goals during these difficult times.”
SMEs may also be eligible for an IDA grant of up to $1000 for their subscriptions to broadband and web hosting services for the first year. To qualify, SMEs must be at least 30 per cent Singapore-owned, have fewer than 200 employees, own less than S$15 million in fixed assets and should not own a website.
The Smart Packages will be offered at Singtel’s BizFair at Suntec Convention Centre Room 325 and Room 326 from 5 to 7 March. After the BizFair, the packages will be available at Singtel’s business@hello! located at Comcentre or by calling Singtel’s SME hotline
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Annex 1 -
Case study
The following case study illustrates how an SME with 10 to 15 employees can lower its ICT costs.
By subscribing to the SmartOffice Broadband package bundled with the Singtel HR Assist HRM application, the company can enjoy 74 per cent in savings. If the cost of IT staff to manage systems and equipment were included in the Capex and Opex model, the savings would be even greater.
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Cost of ownership for HRM solution (Capex & Opex model)*
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Cost for SmartOffice Broadband bundled with HR Assist
(5-user license for e-Leave & e-Payroll)
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Servers for Data Storage & Archival & Redundancy
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$2,000
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SmartOffice Broadband package
(1.5Mbps + email, web hosting, domain hosting + HR Assist)
Comes with the following free of charge:
· Five-user HR Assist (e-Leave & e-payroll) worth $336/yr
· Free one-time HR Assist training for SME Admin/HR staff worth $400
· Email hosting & Basic Web hosting worth $336 a year
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$1,110/yr
(based on $92.50 X 12 months)
|
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Software licenses
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$2,000
|
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One-Time System integration
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$1,500
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Sub-total (Capex)
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$5,500/yr
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Maintenance
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$1,000/yr
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Software upgrades
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$1,000/yr
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IT staff costs
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Not included
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BroadBand Subscription
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$1,100/yr
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Sub-total (Opex)
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$3,100/yr
|
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Capex $5.5k amortised over five years
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$1,100/yr
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Grand total ($1.1k +$3.1k)
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$4,200
per year
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Grand Total
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$1,110 per year
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*Estimated costs
Note: prices are before GST. All $ in Singapore dollars
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