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The colours of each LED light on your ALU ONT have different meanings. Use this guide to understand more.
POWER LED:
No light: No power is supplied to the ONT. Check the power supply and ensure that the power adapter is secured.
Green: Connected to a power supply
Optical/PON:
No light: PON Optical Port is not synchronised. Check that the Fibre connection is established.
Red: Optical Module Power or Signal Loss. Please call 1688 for assistance.
Green: PON Optical Port is synchronised.
LAN:
No light: No ethernet connection.
Green (Stable): Connected to an ethernet device.
Green (Blinking): Data is transmitting or receiving between devices
Update:
No light: Normal state
Red: Upgrade has failed
Green: Upgrading
ALM
No light: Normal state
Red: Hardware exceptions
Green: Local access
POTS:
No light: On hook. Turn off your ONT and turn it on again after 5 min. If the light still does not turn on after 2 min, call 1688 for further assistance.
Green (Stable): Off hook, Home Digital Line is currently in use.