5 resources for SMBs to hire & retain their dream workforce

Retaining talent and hiring new candidates is becoming more difficult for SMBs in the wake of the Great Resignation. To ensure that their best employees continue with them, SMB owners can explore these 5 resources.

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5 resources for SMBs to hire and retain their dream workforce

With a significant increase in staff resignations recently, employers are in need of solutions and resources that can help them attract new talent and retain existing staff.

4 in 10

SMBs in APAC and Japan say that more employees are resigning now compared to just 12 months ago.1

To hire and retain the best employees, SMB owners need to look at ways to address the causes of these mass resignations.

01

Upskilling opportunities

One of the common reasons why employees leave is to search for career growth opportunities.

To address this, provide upskilling opportunities and training support, so that employees can grow and plan their career progression within the company. These could be through private firms, online courses or government schemes that subsidise specific training programs.

The Enhanced Training Support for SMBs funds up to 90% of the course fees when you send employees to attend SkillsFuture Singapore (SSG) courses.2

The SME Skills Accelerator Programme is a Prudential – SkillsFuture collaboration that provides curated training programmes, networking events and dedicated support for upskilling your staff.

The Let’s Skill Up program from Microsoft subsidises 90% funding for curated training programs.

02

Communication and collaboration tools

Equipping employees with technology helps them be productive and engaged with the work, which reduces the chances of them leaving.

Platforms like Microsoft 365 empower employees to collaborate on projects, view and edit documents seamlessly, reducing frustrations and distractions.

5G enhanced Business Mobile Plans can be handy for staff to download important data and communicate with coworkers on the go, keeping everyone productive.

73%

of employees in Southeast Asia say they want better technology in the office.3

03

Tech to streamline hiring process

Finding new talent can be a long process and even when you hire someone, they could leave again if they don’t fit your company values and long-term vision.

Leverage technology to make your hiring more efficient. Try one of many HR Tech tools available in the market, from those that match candidates with employers to others which use AI to streamline the application process and reduce shortlisting time.

Impress.ai uses AI to automate candidate interviews via chatbot based workflows and shorten the hiring period.

Wantedly is a “social recruitment platform” that matches candidates with companies based on passion and values.

04

Support for mental wellbeing

Burnout and mental health breaks are also being cited as other reasons why employees leave their jobs.

While no single solution can address this completely, employers can start by being more empathetic to staff who need support and checking in with them regularly. There are also external counselling resources and app subscriptions that can provide support to employees.

The Employee Assistance Programme (EAP) helps businesses provide employees with counselling and other assistance for their emotional well-being.

Apps like Mindfi, Headspace and Calm help employees take guided meditations and mental exercises. These apps are also available for businesses to subscribe to and give access for their employees.

05

Flexible work arrangements

Flexibility in work hours is becoming an important consideration for employees, with 50% saying flexible work arrangements should be the new norm at workplaces.4

Employers can make the transition to flexible work arrangements easier with solutions that allow employees to seamlessly shift between locations while staying productive and engaged with the rest of the team.

Teams UC Direct Connect allows you to streamline communications between your team as they can make and receive calls (including PSTN) from the app on their mobile device.

Other tools like Clickup, Trello and Asana have also been helping SMBs manage hybrid teams for a while.

To avoid the Great Resignation from impacting the business, SMB owners should stay one step ahead of the curve and intervene with the right solutions and resources that will keep their employees engaged, productive and happy with their jobs.

1 https://news.sap.com/sea/2022/04/the-great-resignation-hits-91-of-asia-pacific-japan-smes-digital-transformation-plans/
2 https://www.ssg.gov.sg/programmes-and-initiatives/training/enhanced-training-support-for-smes.html
3 https://www.ey.com/en_id/news/2021/07/majority-of-surveyed-southeast-asia-sea-employees-prefer-not-to-return1
4 https://www.straitstimes.com/singapore/jobs/flexible-work-arrangements-now-preferred-10-takeaways-from-the-ips-report

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