Zoom AI Companion: Your Free Intelligent Meeting Assistant

Experience the Zoom AI Companion at no additional cost with your Zoom account. Transform your meetings with real-time transcription, detailed summaries, actionable items, and more. Enhance your productivity and collaborations, whether you're hosting a webinar, leading a meeting, or managing a virtual workspace. With Zoom's AI Companion, you'll capture every detail and stay focused on achieving your goals.

Features

Integrated with Singtel CPaaS​

Robust and secure platform for easy integration of real-time communication capabilities.

Hybrid event and workspace management​

An all-in-one platform for hosting large-scale hybrid or virtual events, alongside intelligent solutions for workspace reservations, digital signage, and scheduling displays.​

AI-powered seamless communication​

Zoom AI Companion streamlines communication by automating meeting summaries, chat, and email composition. It provides real-time assistance during meetings and integrates seamlessly into the Zoom platform.​

Benefits

Improves productivity

Zoom's AI boosts productivity with brainstorming tools, automated meeting summaries, email composition, and real-time assistance; streamlining workflows and empowering efficient work among employees.​

Enhances engagement and outreach

Enables businesses to reach out to a broader audience with webinars as well as hybrid and virtual events.

Improves the customer experience

Delivers a better customer experience with omnichannel call centre support powered by AI.

Products

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 zoom-one
Zoom Workplace

Zoom Workplace offers a seamless audio and video experience across multiple endpoints. Its AI-powered platform streamlines user experiences, ensuring productivity and engagement.


 

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zoom-workspace-reservation
Zoom Workspace Reservation

From customisable Workspace Reservations and Kiosks to Digital Signage and Scheduling Displays, Zoom Workspace Reservation offers a comprehensive suite of solutions designed for intelligent and adaptable workspaces.

 

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 zoom-contact-center
Zoom Contact Center

Zoom's Contact Center is a cloud-based omnichannel solution with seamless integration to popular CRMs, bolstering a proven track record of success. Along with Zoom's AI companion, businesses are empowered to enhance efficiency and productivity through efficient automation and insightful data analysis.

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zoom-phone-connector
Zoom Phone Connector

Zoom Phone Connector combines the power of enterprise PBX capabilities with the adaptability and scalability of a cloud-based VoIP system.
 

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zoom-webinar
Zoom Virtual Events

Delivered over Zoom's secure and reliable video platform, Zoom Webinar enables businesses to connect with large online audiences via an intuitive and easy-to-use interface, with various customisable options.

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 zoom-rooms
Zoom Rooms

Zoom Rooms’ software-based solution, seamlessly integrates with your hardware for effortless room booking meeting initiation, content sharing, and optimal workspace utilisation.

Singtel Communications Platform-as-a-Service (CPaaS)

CPaaS allows businesses to seamlessly add real-time communication features like voice, messaging, and video to their applications, without needing to create complex back-end systems. With CPaaS, you can enjoy more cost-effective, flexible, and agile cloud-based communications​.

Flexibility: Customised communication tools to fit your specific business needs.
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Simplicity: Manage all your insights/analytics via a centralised portal for number management and call records.
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Ensured Business Continuity: Be assured that your business operates efficiently at all times.
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Why Singtel?

Strategic alliance with Zoom

Integrating Zoom's innovative solutions within our comprehensive, unified communication suite bolsters customer collaboration and efficiency.

Leading communications platform-as-a-service provider

As Singapore's largest PSTN operator, Singtel offers a robust and secure CPaaS platform, empowering seamless migration and integration of communication services.

Full-service provider

Simplifies business communication with a full suite of business voice, cloud collaboration, network, and communication services.

Best-in-class customer and service support

Achieve uninterrupted business communications with our top-tier managed services: planning, deployment, and integration for continuous performance.

Essential guides from our experts

Download these free guides to improve your digital collaboration in today’s agile workplace

Mastering Omnichannel: The Future of Customer Engagement

Unlock the next level of customer service with omnichannel strategies. Explore real-world scenarios, discover the transformative benefits, and learn how tools like Zoom Contact Center and Singtel's CPaaS are revolutionising interactions. Stay ahead in the digital age with seamless, integrated communication.

Download infographic

The complete guide to mastering exceptional customer service through video

Empower your team and unlock the next level of customer service. Drive loyalty, cut costs, and innovate through Zoom and Singtel's advanced solutions. 

Download eBook

How to harness video for next-generation contact centres

Learn key strategies for elevating customer support with video. Get your insights on building better service, building trust, and boosting performance. 

Download infographic