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Benefits

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Endless peace of mind
Replace or swop your device for any reason.
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Unlimited swops
Enjoy unlimited swops for your device, in any condition.
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One replacement
One replacement every 12 rolling months if your device is not available for a swop.
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FREE 4-hour delivery
Devices delivered to your doorstep within 4 hours*.
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Greater savings
Replacement device at a fraction of the cost.

*Subject to the date & time the service request is submitted, and availability of stock.

NEW

Exclusive for Premium users

Premium users enjoy dedicated support with Tech Assist. An online portal with a library full of tech tips like how to connect your registered device to a home network or Bluetooth devices (e.g. speakers, smart watches, fitness trackers etc.) and more. It also gives you access to a team of Tech Specialists ready to assist you wherever you are in real time.

How does it work?

To make a swop or replacement request:

1) Download service request form
2) Complete the Form and affix your company stamp
3) Recipient indicated on the Form will be contacted for request verification and delivery arrangement

NEW

For Premium users, our Tech Specialists are available to resolve your device-related issues from 9am – 6pm, daily.

Access our 24/7 Tech Assist portal here.

MobileSwop Plans

MobileSwop Unlimited

$10.08

per month per device

NEW

MobileSwop Unlimited Premium

Includes Tech Assist for all your device-related issues.

$13.15

per month per device

Fees

Handset price (excl. GST) Swop fee (incl. GST) Replacement fee (incl. GST)
$2,000 or more (foldable devices) $500 $1,000
$2,000 or more $300 $860
$1,500 to $1,999.99 $260 $690
$1,000 to $1,499.99 $170 $550
$600 to $999.99 $150 $500
$599.99 or less $80 $220
  • All fees and prices based on recommended retail purchase price (RRP) of the Registered Device on the date you purchased the Registered Device, as advised in your Agreement. 
  • Singtel may amend the swop fee and the replacement fee. Above fees are updated as of 19 August 2022.

What is Screen Repair?

All MobileSwop customers also enjoy a screen repair service* once every 12 months at a repair fee of $99, and $299 for foldable handsets.

Complete the Screen Repair Form if you wish to request for a service.

Separate Terms and Conditions apply.
Click here for the FAQs on Screen Repair.
*Applicable only for Apple and Samsung phones.

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