Enterprise Device Leasing use cases

Overview

After more than 100 years in business, an insurance company decided to go completely digital and replace pen, paper, and laptops with iPads for its end-to-end digital workplace. It also has plans to deploy 20,000 iPads across its global business units by 2021.

Business challenge

The employees were using paper and laptops to process new customer sign-ups and manage policies, which caused delays and processing errors. Laptops were heavy and employees needed a better mobile solution due to the nature of their work. The company needed to improve employee productivity to increase revenue growth as well. Additionally, it was looking for a cost-efficient solution that provided flexibility to refresh devices after three years and reduce upfront cost.

Business impact

By taking on iPad leasing and a custom app, this company is revolutionising the way employees work. By eliminating cumbersome paper-based processes, it results in more customer visits and shorter sales cycles. The company estimates a minimum of 10% increase in annual employee performance for each country business unit that adopted iPads along with the app. Through the leasing of iPads and the deployment of the app, it estimates a $15M/year increase in operating profit for its headquarters alone.

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Overview

A leading private clinic group collected all patient data on paper until recently. Now, it uses iPad minis to replace paperwork when collecting patient information.

Business challenge

The company used paper forms to collect patient and billing data, which was later manually entered into a central billing system. The process was cumbersome, time consuming and error-prone. These issues led to delayed billing cycles and payment processing. It needed a faster and more cost-efficient way to collect patient information for billing.

Business impact

With the help of the device leasing programme, the nurses and doctors can quickly and easily collect as well as upload patient information to the financial department via iPad minis. The company has since been able to reduce billing time by an estimated 26%, resulting in significant cost and time savings. Device leasing has also helped to lower the monthly recurring charge and reduce the need for e-waste management at the end of the contract period.

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Overview

A manufacturing firm has been in the business of making mattresses for over 150 years, specialising in customised beds made from natural materials. With over 700 configurable options, ordering a custom bed is a complex and time-consuming process. Since introducing iPhones with a custom app in its stores, this process has been simplified.

Business challenge

Before the adoption of iPhones, the sales team would work with customers to configure mattresses, recording their options on paper. These paper forms would be handed off to data entry workers who then entered orders manually. Due to the lengthy process, it caused some customers to leave without completing their transactions. The sales team also had no visibility of stock levels. Additionally, the company was unable to give customers updates on their orders. It needed a faster, more reliable and transparent way to manage its sales process. As the company had budget constraints, upgrading the sales process was not a viable option and they preferred to avoid upfront costs.

Business impact

With iPhones acquired through device leasing and a custom app, this manufacturing firm managed to reduce order time from over 30 minutes to under 2 minutes. This improved customer retention and resulted in a 60% increase in revenue.

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Insurance

Medical

Manufacturing