Singtel Messaging Workflows

Powering digital communications for a more engaging world.

Powering digital communications for a more engaging world.

Enabling organisations with a more engaging digital communications platform.

Singtel Messaging Workflows is an all-in-one digital communications platform that enables businesses to deliver engaging and meaningful messages across today’s most popular communication channels.

Automated message journeys that feel conversational

Craft deliberate message journeys with our automated communication workflows. Keep messages simple or build out thoughtful, multi-step conversations that foster intuitive engagement experiences for your audience. Use workflows to send an SMS response to an email, a voice message response to a text or build something completely new! The possibilities are endless.

Automated message journeys that feel conversational

Be more inclusive with two-way communications

Singtel’s automated communication workflows allow you to engage in two-way communications over SMS, email, voice and more. Do it all without having to navigate each message and/or respond in the moment. This makes communications purposeful and personal for recipients. Craft communications that feel human with unique talking points and follow-up prompts.

Be more inclusive with two-way communications

Flexible triggers to handle a variety of events

With advanced workflows, you can utilise two sets of triggers to handle events as they occur. This includes manual triggers and those that are automated when forms have been submitted. This ensures that important messaging reaches audiences when it matters most — and when prep time is limited.

Flexible triggers to handle a variety of events

Engage with templates that build engagement and fosters trust

Invest your time where it matters. We provide templates composed of pre-built conversation workflows. This builds real engagement and fosters trust with your audience — even if you're battling limited bandwidth.

Engage with templates that build engagement and fosters trust

Automated message journeys that feel conversational

Be more inclusive with two-way communications

Benefits

Improved productivity

Tap into reusable templates and workflows to boost productivity.

User-friendly

A low-code or even no-code platform that can be easily launched in 1 day.

Integrated automation

Automated conventional messages help save costs.

How our features add value to your business.

Singtel Messaging Workflows adds value to your business by providing intelligent communications technology. This helps businesses scale communications and boost engagement outcomes. Businesses can also build multi-step automated conversations that foster intuitive engagement experiences for their audience.