Retain your SMS to meet compliance requirements

Enhance customer service and meet regulatory requirements by recording messages in real time with Singtel Mobile Message Recording.

Benefits

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Multi-solution options
On premise or cloud based.
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More control and transparency
Stay compliant and meet regulatory requirements on mobile message recording.
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Improve customer service
Boost customer service and ease dispute resolution with traceable communication trails.

Features

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Network-based recording
SMS messages are routed directly from Singtel mobile network to your data storage.
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High compatibility and easy integration
Works with any device and operating system.
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No new mobile numbers
No SIM cards or new mobile numbers are required if you are existing Singtel Business Plan subscriber.

Who is this for?

  • Businesses, such as financial institutions, that need to meet regulatory requirements.
  • Businesses that wish to enhance dispute resolution and improve customer service quality by tracing customers interactions