A. v019 offers savings on your international voice calls to more than 240 destinations worldwide from any direct phone line, PhoneNet, ISDN or mobile line equipped with Singtel IDD access. With Singtel's v019, you will be able to make international calls at very low rates all day long.

A. No.

A. No. A customer can only subscribe to one v019 value added service (VAS).

A. There is no GST for v019 and it will be at a flat rate of $2.50 a month.

A. If your application is approved, your Singtel IDD facility will be activated the working day after we receive your application form.

A. 

1. Singtel fixed telephone line users may activate the Phone Lock facility to block v019 calls.
2. Non-Singtel telephone line users should contact the service provider to request the equivalent of Singtel's Phone Lock facility.
   

A. Yes.

A. Your monthly bill will list all overseas calls made within the billing cycle. It will include detailed information like date and time of call, the overseas number called, the duration of each call, and the cost incurred for each call. If you have questions about your bill, please call 1688.

A.

Enquiry
Business: 1606
Consumer: 1688

Fault Reporting
Fixed Lines: 1608
Business Mobile Lines: 1606
Consumer Mobile Lines: 1688