Why get an eSIM in Singapore with Singtel?

An eSIM, or embedded SIM, is a digital SIM card that is built into your device, removing the need for a physical SIM card. With an eSIM, you will be able to connect to a mobile network without the need for a physical SIM card.

Here's why it's a game-changer:

• Say hello to multiple mobile lines on a single device, offering ultimate flexibility.
• Conveniently switch between numbers, without the hassle of changing physical SIM cards.
• Set up is quick with your eSIM delivered via email, and installation is easy!

To use an eSIM in Singapore, your device must first be carrier-unlocked.

Here's how to check:

iPhone: Go to Settings > General > About. If "No SIM restrictions" appears next to Network Provider, it's unlocked.

Android: Go to Settings > Connections > Mobile networks > Network operators > Turn off Automatic option. If you see a list of other available carriers, it's likely unlocked.

Not sure if your phone / tablet support eSIM?

• Check the manufacturer's website or contact them directly.
• Look for an eSIM serial number (EID) on your device.

Here are some eSIM-compatible devices in Singapore (not exhaustive):

• Apple Phones & Tablets: iPhone 11 and newer, iPads (cellular models, iPad Pro 3rd gen and newer, iPad Air 3rd gen and newer, iPad mini 5th gen and newer)
• Samsung Galaxy phones and tablets: Galaxy S20 and newer, Galaxy Note20 and newer, Galaxy Z Flip3 and newer, Galaxy Tab S7 and newer
• Google Pixel phones: Pixel 5 and newer, except some Pixel 3a models
• Some Oppo, Huawei and Xiaomi phones

Note: Wifi-only models and some devices from China or Hong Kong may not support eSIM.

Check our list of common/popular eSIM-compatible devices in Singapore to see if your phone or tablet is compatible.

You can buy a Singtel eSIM online! Simply choose your desired phone plan and select "eSIM" as the SIM type during checkout.

If this is your first time getting an eSIM with us (new number, port-in, recontract), we’re waiving the fee as a token of our appreciation.

If your contract has not ended but you want to switch to an eSIM, this will incur a nominal fee of $10.90.

If you have signed up for, recontracted or ported-in to a SIM Only Plus plan, you will receive an email that contains a link to install your eSIM when you complete your purchase.

If you have signed up for, recontracted or ported-in to one of our phone plans, you will receive an email that contains a link to install your eSIM when your device is packed and on its way to you.

Here’s what you’ll need to do!

1. Open up the email on the device that you wish to install your eSIM on and click on the “Install eSIM” button.
2. Sit back and relax! The installation process is automatic. After installation, please allow approximately 30 minutes for your network to be activated.

Please ensure that you are installing your eSIM on the device that you wish to use as each eSIM can only be installed on one device.

If you installed your eSIM on a device that you do not wish to use, there will be a charge of $10.90 to transfer your eSIM to another phone.

You should install your eSIM on the device that you wish to use it on.

If you have gotten a new phone with us and would like to use your eSIM on this device, please do wait for its delivery and proceed to install the eSIM on this device.