You are allowed to use your NRIC to book for a maximum of 2 appointments.

Simply login to My Account, navigate to ‘Account Activities’ and locate the appointment, and then click on the ‘Change’ option located next to the appointment. Please note that any change in Shop location and/or appointment date and time is subject to slot availability. Once you have confirmed the new location and/or appointment date and time, your original appointment slot will be released.

Simply login to My Account, navigate to ‘Account Activities’ and locate the appointment, and then click on ‘Cancel’.

You may proceed to singtelshop.com to make your handset purchase and choose to collect it at your preferred store.