Get 24/7 peace of mind on everyday emergencies

Singtel Home Protect, underwritten by Great Eastern, reimburses up to S$120 per event, up to 2 events per policy period

Engaging a plumber for a clogged water supply system, clogged drainage system or leaking water pipes

Engaging a technician for faulty air-conditioners due to a faulty compressor motor or fan, mechanical breakdown or gas leakages

Engaging a locksmith to repair damaged locks or unlock doors due to a break-in

Engaging an electrician In the event of an electrical power failure or blackout due to burnt fuse

Standard fire insurance does not cover everything

1. Damage to building structure
If your building is damaged:


Standard fire insurance 
covers fire damage to the building, structures, fixtures and fittings provided by the HDB or its approved developers


Singtel Home Protect 
covers you in the event of fires, floods, break-ins, and other Insured Perils*

2. Loss of or damage to property
If your home furniture, renovations or personal belongings are lost or damaged due to an Insured Peril*:


Standard fire insurance


Singtel Home Protect 
covers up to $40,000 for Household Contents, Valuables & Personal Belongings, and up to $40,000 for Renovations

3. Home Assistance Services
If you require repairs associated with electrical power failures, plumbing, damaged locks, faulty air-conditions or pest control services: 


Standard fire insurance


Singtel Home Protect 
reimburses you up to $120 per event, for up to 2 events

4. Family Personal Accident
If you or your family members are injured due to accidents at home, resulting in death or total permanent disablement:


Standard fire insurance


Singtel Home Protect 
covers up to $10,000 for each insured person, during any one policy year

5. Personal Liability
If you or your family members are held liable for accidental bodily injury to any third party or accidental damage to third party's property:


Standard fire insurance


Singtel Home Protect 
provides legal indemnity and covers up to $500,000 for legal fees

6. Singtel bill protection
If your Singtel services are disrupted due to an Insured Peril*, or you are unable to pay your bill due to death or total permanent disablement as a result of an accident:


Standard fire insurance


Singtel Home Protect 
covers up to $280 per month for disrupted services, and up to $80 for 12 months for disrupted bill payment

7. Alternative Accommodation or Loss of Rent
If your home is unfit to be lived in due to loss or damage of your property


Standard fire insurance


Singtel Home Protect 
covers up to $2,000 per month, up to 3 months, for additional cost of alternative accommodation, or rental income you would otherwise receive from your tenant.

8. Death or loss of pets
(Dogs and cats only)


If death caused by an accident while the pet is in your home, or your pet is being stolen and missing for more than 30 days in a row, after force was used to break into or out of your home


Standard fire insurance


Singtel Home Protect 
covers up to $250 per policy year.

*Insured Perils include fire, burst water pipes and break-ins to your home

 

For full details, view policy wordings. Terms & conditions apply.

Choose peace of mind for 12 or 24 months plan

Prices below are before discount

12-month plan 12-month plan
promo code: FLASH35
12-month plan
Get up to $80,000 combined coverage for 12 months.
$90
.00
Select
24-month plan 24-month plan
promo code: FLASH35
24-month plan
Get up to $80,000 combined coverage for 24 months.
$170
.00
Select

Exclusive for Singtel Broadband Customers: No Lock-in Plan

Home Protect Flexi Plan Home Protect Flexi Plan
Home Protect Flexi Plan
Get up to $80,000 combined coverage. Plus, 1 month of free coverage.
Payment through monthly telco bills:
$8
.00
/ month
Select

Hear from our satisfied customers:

    

 

    

"I chose Singtel Home Protect because of the attractive rates, simple sign-up process, and partnership with Great Eastern. It offers value for money in terms of coverage compared to plans from other insurance companies."

- Ravichandran Velu

 

    

"Singtel Bill Protection that covers my Singtel bills in the event of death or total permanent disability is unique. Also, Home Assistance Services is good to have as it covers household repairs for 2 events, up to $120 each time."

- George Lim

    

 

    

"While most home contents insurance plans have roughly the same coverage, the price point for Singtel Home Protect is the most affordable. Signing up was really easy, it had all the information I needed to make the purchase."

-Chua


    

"I signed up for Singtel Home Protect because of its better pricing and adequate coverage. Also, the home assistance services are useful for home owners. The online purchase experience was easy and seamless, allowing customers to sign up within 15 minutes." 

-Edmund Quek

    

 

    

"I chose Singtel Home Protect because of the attractive rates, simple sign-up process, and partnership with Great Eastern. It offers value for money in terms of coverage compared to plans from other insurance companies."

- Ravichandran Velu

 

    

"Singtel Bill Protection that covers my Singtel bills in the event of death or total permanent disability is unique. Also, Home Assistance Services is good to have as it covers household repairs for 2 events, up to $120 each time."

- George Lim

    

 

    

"While most home contents insurance plans have roughly the same coverage, the price point for Singtel Home Protect is the most affordable. Signing up was really easy, it had all the information I needed to make the purchase."

-Chua


    

"I signed up for Singtel Home Protect because of its better pricing and adequate coverage. Also, the home assistance services are useful for home owners. The online purchase experience was easy and seamless, allowing customers to sign up within 15 minutes." 

-Edmund Quek

Need help?

Contact Great Eastern General Insurance Limited for enquiries on claims or coverage at: 

  General enquiries

Operating hours: 9:00AM - 5:30PM
daily (excluding weekends and public holidays)

1800 248 2888 (toll free)
6248 2888 (overseas)
 

  For claims

Operating hours: 9:00AM - 5:30PM
daily (excluding weekends and public holidays)

6248 2638

 How to make a claim

 

  For Overseas Travel
       
Emergency Assistance
(Please prepare policy number before calling)

Operating hours: 24-hour

6339 2155
 

 For vouchers redemptions
s-cjpl@singtel.com

FAQs

Singtel reserves the right to update the FAQs without prior notice. All information is correct at the point of publication.

 

For full FAQs, please click here.

For other terms & conditions, please click here.

Singtel Home Protect is underwritten by Great Eastern General Insurance Limited (GEG), a wholly-owned subsidiary of Great Eastern Holdings Limited and a member of the OCBC Group. The above provides product information and is not a contract of Insurance. Please refer to the policy documents for the precise terms and conditions of the insurance plan.This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more  information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact GEG or visit the General Insurance Association (GIA) or SDIC websites (www.gia.org.sg or www.sdic.org.sg).You may wish to seek advice from a qualified adviser before buying the product. If you choose not to seek advice from a qualified adviser, you should consider whether this product is suitable for you.

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