Thank you for your interest

Sign-up for Singtel Active Protect has ended. You can check out our other promotions here.

If you have an existing Singtel Active Protect plan, please rest assured that your coverage remains the same. You can still find details of your plan, the claim process and other important information on this page.

Enjoy 365 days of protection against all the small hiccups in life


GP or hospital, claim up to $50 per visit

Covers accidents, including dengue and food poisoning. Capped at 3 visits a year.

You save on fees:

  A regular GP consultation costs between $22 - $55

  Dengue blood test costs around $40

  An A&E visit starts from $120

Sources: Singapore Medical, MoneySmart



Up to $100 should you lose your phone, smartwatch, earbuds

The only Personal Accident plan in town to protect your personal electronic devices. Exclusive to Singtel.



A lump sum of $10,000 to your loved ones

In the unfortunate event of accidental death.

Here's how it works

Claims for loss of electronic device 

Later on, she loses her Apple AirPods Pro while out jogging. She files her claim and receives up to $100. 

Claim process 

  • File a police report
  • Prepare proof of purchase of lost gadget
  • Fill up the claim form
  • Submit all 3 to AIA

Purchase Singtel Active Protect

Christina purchases the plan for herself, paying $9.90 for 1 year of coverage. The amount is conveniently charged to her Singtel bill.

Claims for GP clinic visit 

Unfortunately, she gets dengue 2 months later. She visits a GP clinic and claims $50 from the policy. 

Claim process 

  • Get receipt from GP
  • Fill up the claim form
  • Submit both to AIA

Claims for hospital visits 

She doesn't get better and decides to visit the A&E twice. She is able to claim $50 for each visit to the hospital. 

Claim process 

  • Get receipt from hospital
  • Fill up the claim form
  • Submit both to AIA

Claims for loss of electronic device 

Later on, she loses her Apple AirPods Pro while out jogging. She files her claim and receives up to $100. 

Claim process 

  • File a police report
  • Prepare proof of purchase of lost gadget
  • Fill up the claim form
  • Submit all 3 to AIA

Purchase Singtel Active Protect

Christina purchases the plan for herself, paying $9.90 for 1 year of coverage. The amount is conveniently charged to her Singtel bill.

Need help?

Visit Singtel Active Protect support page, or contact AIA Singapore for enquiries on claims and coverage:

  +65 6248 8328
Available Mondays to Fridays
(excluding Public Holidays)
8:30AM – 6:30PM

You may also refer to Terms and conditions.

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