What is yuu Rewards Club?
yuu Rewards Club is a multi-brand loyalty programme, which rewards Members at more places and enables members to accumulate more Rewards, faster.
Who can sign up for yuu Rewards Club?
yuu Rewards Club is open to customers who are at least 18 years old, with an active Singapore mobile number and email address.
How can I sign up for yuu Rewards Club?
It’s simple! You can do it in just three steps: <br><br>Step 1 - Download the yuu App from the Apple App Store, Google Play Store or Huawei App Store<br>Step 2 - Click “Register"<br>Step 3 - Follow the steps to register <br><br> That's it – you're all set to earn yuu Points and redeem them for great Offers and Rewards.
How can I redeem Singtel Rewards for yuu Members?
Customers can tap on Singtel’s banner on yuu App home page to access all available Rewards from Singtel. Simply tap on the desired reward to redeem it with yuu Points. Please refer to the details on the Rewards page for its terms and conditions.
Who can help me if I have trouble redeeming Singtel Rewards on the yuu App?
Please email yuu at <a href="mailto:contactus@yuu.sg">contactus@yuu.sg</a>. Due to high enquiries the team will take about three working days to reply. Alternatively, please contact yuu on the Live Chat channel on yuu.sg. Live chat is available between 9am and 8pm Monday to Friday, and from 9am to 5pm on Saturdays, Sundays & Public Holidays.
Who can help me if I have trouble applying the redeemed Singtel Rewards on My Singtel App or Singtel Website?
Please follow the <a href="#guide">step-by-step guide</a> based on the Singtel Reward you have redeemed. If you still face issues, please contact Singtel at <a href="https://www.singtel.com/contact-us" target="_blank">singtel.com/contact-us</a>.
How do I enjoy the Singtel Offers for yuu Members?
Earn yuu Points by signing up for a new eligible plan*.<br>• Show your yuu ID at the point of sign-up to a Singtel Staff, or<br>• Sign up on the Singtel Online Shop within the yuu App, or<br>• Input your yuu ID when signing up on the Singtel Online Shop (mobile plans only).<br>*Refer to the Singtel Offers within the yuu App to learn more.
How can I earn yuu Points at Singtel?
Earn yuu Points by signing up for a new eligible Phone Plan, SIM Only Plan, Fibre Broadband Plan or Singtel TV Pack. This promotion is available for Residential customers (excl. Corporate, CIS plans). <br><br>Plus, yuu Members earn 36x Points when using DBS yuu Card and 18x Points with PAssion POSB Debit Card for payments made at Singtel Shops, Singtel Exclusive Retailers and Online Shop.<br><br>Tap on Singtel’s banner on the yuu App home page to browse the latest Offers.
How many yuu Points can I earn when I sign up for a new phone plan?
From 1 Dec to 31 Dec, earn <b>1.5x MORE</b> yuu Points when you sign up for a new phone plan from the following list: <br><ul><li><b>15,000</b> yuu Points (worth $75): M Plan, L Plan, Pro Plan, Family Plan</li><li><b>6,000</b> yuu Points (worth $30): XS Plan, S Plan</li></ul>
How many yuu Points can I earn when I sign up for a new SIM Only plan?
From 1 Dec to 31 Dec, earn <b> 1.5x MORE </b>yuu Points when you sign up for a new SIM Only plan from the following list:<ul><li><b>3,000</b> yuu Points (worth $10): Lite, Core, Plus, Ultra</li></ul><br>Plus, earn an extra <b>8,000</b> yuu Points when you stay with your Core, Plus or Ultra plan for 6 months! The 8,000 yuu Points will automatically be credited to your yuu account within 30 days of completing 6 months with the plan.
How many yuu Points can I earn when I sign up for a new broadband plan?
From 1 Dec to 31 Dec, earn <b> 1.5x MORE </b>yuu Points when you sign up for a new broadband plan from the following list:<ul><li><b>15,000</b> yuu Points (worth $75): 5Gbps Enhanced, 10Gbps Enhanced, Home Priority Plans, FibreEverywhere Bundle</li><li><b>6,000</b> yuu Points (worth $30): 1Gbps Enhanced, 1Gbps Enhanced Mesh, 1Gbps Plus, 1Gbps Pro Gamer, 1+1Gbps Gamer Bundle, 2Gbps Mesh, 2Gbps Mesh Plus, 2.5Gbps Enhanced Mesh</li></ul>
How many yuu Points can I earn when I sign up for a new TV plan?
From 1 Dec to 31 Dec, earn yuu Points when you sign up for a new TV Pack (24 mths or 12 mths) from the following list:<br><ul><li><b>5,000</b> yuu Points (worth $25): Chinese Pack, Malay Pack, Tamil Pack, Hindi Pack, International Pack, Sports Pack, Cricket Pack, Premier Sports Pack<br></li></ul>yuu Points will only be awarded for one eligible TV pack per TV sign-up. Offer is not stackable for sign-ups of multiple TV packs.
How many yuu Points can I earn when I sign up for Singtel Red?
From 1 Dec to 31 Dec, earn <b>1,000</b> yuu Points (worth $5) when you sign up for Singtel Red.<br>Simply show your yuu ID to staff when signing up for Singtel Red at Singtel Shops and Exclusive Retailers. Learn more about Red membership benefits at <a href="https://www.singtel.com/personal/my-account/rewards/red-membership" target="_blank">singtel.com/red</a>.
When can I receive my yuu Points?
<b>Sign-up offer points</b> should be received within 2 weeks from your service start date.For phone plans, your service start date is typically when you receive your device; for SIM Only plans, when you activate your SIM card; and for fibre broadband and TV, upon installation.<p> <b>Tenure-based points for the SIM Only Plans</b> (i.e. points earned for staying for the stipulated number of months with the plan) should be received within 30 days of completing 6 months with the plan.
How will I be notified of my yuu Points?
After signing up for a new plan, you will receive an SMS from Singtel on your yuu Points eligibility after your service starts. The SMS will be sent to your Singtel contact number.<br>You can also switch on your yuu App notifications to be alerted when the yuu Points are credited to your account.