FAQs

You might have unexpected roaming charges due to the following:

• You may have unknowingly accessed content that needs an internet connection through data roaming.
• If you were on a data roaming plan, you might have switched to a non-preferred network automatically. To prevent this in future, change your network settings to manual selection in your phone’s settings.

As digital goods and services purchased by you are provided by the app stores or app developers, you are advised to contact the app store or developer directly for any enquiries relating to the goods and services, as Singtel is unable to verify the receipt or quality of the goods and services. Click the attached document for more information.