Deposit and Eligibility

A deposit may be required as upfront payment to purchase our services. The deposit or balance thereof will be returned upon account termination, given all outstanding charges have been cleared.

For Postpaid services and IDD/Roaming activation

  Documents Required
(Min. 6 mth validity)
Postpaid Mobile Services Eligibility IDD/Roaming Activation Eligibility
Minimum Age Eligibility - 18 years old and above 21 years old and above
NRIC Original NRIC
  • Eligible for all phone plans
  • May be required to pay a deposit
Eligible
Employment Pass (EP) / EntrePass / Tech Pass / Overseas Networks / Diplomat Pass and Expertise Pass
  • Relevant Pass
  • Original Passport may be required
S-Pass
Work Permit Holders
  • Relevant Pass
  • Original Passport may be required
  • Tenancy Letter *
  • Not eligible for Phone Plan M and above
  • Required to pay a deposit for selected plans
  • Eligible for IDD
  • Ineligible for roaming
Social Visit Pass (LTVP+, Student Pass, Training Work Permit, Training Employment Pass, Non-Diplomatic Pass)
Dependent Pass
* If not available due to staying with relatives, please provide proof of registration with HDB
 
 
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