1. On My Singtel app, tap on Roam > Manage. Check if you have AutoRoam or Pay-As-U-Roam.

2. If neither are listed, tap Browse to get Pay-As-U-Roam.

This allows you to connect to Singtel’s roaming service when overseas with any roaming plan you subscribe to.

1. Enable data roaming on your phone via mobile data settings.

For Android

Go to your device Settings > Connections > Mobile Networks > Data Roaming.

For iOS

Go to your device Settings > Mobile Data > Mobile Data Options.

1. On My Singtel app, tap on View roaming > Manage. 

2. Tap Settings and ensure that Data Roaming (Network) is enabled.

For Android

Go to your device Settings > Connections > Mobile Networks > Access Point Names (APN).

If APN is different, tap on the menu icon with 3 vertical dots, Reset to default and ensure the following is correct.

APN name: e-ideas

Password: 65ideas

For iOS

Go to your device Settings > Mobile Data > Mobile Data Network > APN. 

Check to ensure the following is correct

APN name: e-ideas

Password: 65ideas

Switch to Singtel’s preferred network depending on your destination and update manually.

For Android

1. Go to your device Settings > Connections > Mobile Networks > Network operators.

2. Tap Select manually to choose your preferred network.

For iOS

1. Go to your device Settings > Mobile Data > Network selection.

2. Disable Automatic and select your preferred network.

Once you have completed the steps above, restart your phone by switching the power off and on.