Typical Download Speeds

Singtel Fibre Broadband Typical Speed Information

Please select what you would like more information on:

• Typical local and international download speeds
• How Singtel's typical speed results are obtained
• Test local download speeds
• Not getting published download speeds? Try these tips and tricks.

Typical local and international download speeds

The following is based on more than 200 measured readings for each Fibre Broadband plan across peak and off-peak hours. It is validated from October to December 2024.

Peak hours are generally from 7pm - 1am, while off-peak hours are generally from 1am - 7pm.

^*The typical download speed range is computed to reflect that, at least 90% of the time, a user should experience the lower bound speed or higher.
^Download speeds for 2Gbps Fibre Plan reflects an aggregated speed of 2 speedtest readings done simultaneously on 2 client devices.

How Singtel's typical speed results are obtained

The broadband download speeds were computed based on the transfer of files between the end-user points and the speed test servers where the speed is determined by the time taken to complete the file transfers.

Two test clients located in Singapore (Queenstown & Serangoon) will be used, with local speed test servers located in Queenstown and Paya Lebar. While international speed test server is in Oregon, United States.

The list of file sizes used for testing are as follows:

The following was the end-user device used for the speed test:

Not getting published download speeds? Try these tips and tricks.

There are several factors that can affect your download speed. Follow these tips if you're not able to get the published download speeds:

• If you are subscribing to a 1Gbps and above plan, ensure your Computer's Hardware Specification meets the following minimum requirements:
  

  Windows User	Mac User
  Windows 10 and above	Mac OS X
  Intel i3 Processor or equivalent and above
  4GB Ram
  Minimally Cat 5e Cable for Plan less than 5Gbps & Cat 6 Cable for Plan 5Gbps and above
  Built-in Ethernet Port
  1G Base-T, 2.5G Base-T and 10G Base-T is recommended to achieve the respective bandwidth accordingly

• Check if applications are running background downloads that slow down your speed
• Check if any security software such as anti-virus and firewall are interrupting your network traffic, causing a slowdown in speed
• Limit the number of computers/devices concurrently connected, as heavy bandwidth usage can cause slowness in speed
• Use a Wired Connection instead of a wireless connection, as wireless connections are subject to environmental factors¹

WiFi speed also depends on the extent of WiFi channel congestion, which tends to be congested during peak usage time, especially if you stay in dense residential units. Additionally, there might be heavy traffic at the Website/Application you are visiting, causing a slowdown in your experienced speeds.

For more information on hardware tips and recommendations on optimizing your connection speed, please visit Fibre Broadband Tips.

¹Environmental factors include but are not limited to: Brick walls, Concrete flooring, Steel plate reinforced flooring, Thick structural wall, pillar (all with steel reinforcements), Filled fish tank, TV, Hi-fi, Mirror, CPU Casing.