Singtel TV Support

You must subscribe to the new Singtel TV packs before you can switch to the new Singtel TV box. Have it delivered to you via courier and set it up yourself, or request an installer to do it for you, for a fee.

Still on a contract? Don't worry! Simply chat with us about switching to our new TV packs.

No, if you want to save your TV shows in the cloud, you’ll have to switch to the new Singtel TV box. You won’t be able to access your previous TV recordings after the switch.

Video on Demand (VOD) can easily be accessed via the Singtel TV Remote Control. Visit Video on Demand for available programmes.

If you wish to buy a channel that is not part of your existing package, you may be required to sign up for a different plan. Call 1609 to speak with our call agent.

If you've attempted all troubleshooting steps and it didn't work, get a replacement set-top box from any of our self-replacement centres.