Unable to Make and/or Receive Calls

<p>Here's how a typical set-up would look like at our homes. Please take some time to locate your Optical Network Terminal&nbsp;<b>(B) </b>and Router<b> (C)</b>. If you're a Singtel TV subscriber, look for your Set-top Box&nbsp;<b>(D) </b>as well before moving on to the troubleshooting steps below.</p><p><img src="/content/dam/singtel/homelinetest/home_setup.jpg" alt="Check typical internet layout to troubleshoot incoming and outgoing call issues" title="Check typical internet layout to troubleshoot incoming and outgoing call issues" height="720" width="491"><br>*The devices and their placement might differ from the example graphic.</p><p>&nbsp;</p><p>Is your phone connected to your ONT (B) or Router (C)</p>

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